Frequent asked questions about lace wigs and hair products and how to shopping on Wigsfun hair store, welcome to share your questions and ideas :
1. Questions about payment and shipment:
1). Q:Do you offer discount if i want to buy in large amount?
A: We do have special discounts for bulky order , you can contact our wholesale center for further information.
2). Q:what kind of payment do you accpet?
A: Payment Methods : Wigsfun accepts offers secure and convenient payment method including 1.Paypal; 2.Credit card via PayPal (Visa, MasterCard, Discover, American Express, etc.) 3.bank transfer:If order amount exceeds $1,000, please contact us for wire transfer process. 4.west union: if you use west union ,pls also contact our customer service.
3) Q: How long do you make shipment ?
A: Items are dispatched within 48 hours(except weekends and holidays) for all the in stock products. For the customized items, it usually takes 5-7 days.
4): Q:Can I return/ exchange my item?
A:We are happy to offer ONE TIME free return and exchange for in stock wigs and for our customers if in accordance with our return & exchange process. You can return/exchange your items back to us in same condition by post within 15 days of receipt, for more info about our retrun policy, pls check our return-exchange policy
2.Questions about lace front wigs
1)Q: What is so good about lace front wigs?
A: Lace front wig offers a realistic hairline. The high quality swiss lace is soft and silky, which can be cut and well attached to your skin. It looks very natural and makes you feel comfortable. So they are hot popular in cosplay, parties, and also good choices for daily use.
2) Q:Can your lace front wigs be restyled?
A:Yes. As the fibers we use are high quality heat friendly fibers, they can be styled with irons, irons blow dryers and other heat styling tools on their lower heat settings, better keep it not over 320 F.
3)Q:Can your wigs be washed?
A：Yes but please wash it only when necessary. Do remember to wash them in the temperate water and better with special or mild shampoo or conditioner.
4)Q: How can I store the lace front synthetic wigs?
A:You’d better use the wig stand, wigs hanger or a mannequin to keep the wig’s shape and texture. If you do not have these tools, you can use plastic container or bags instead, Wigsfun wigs store offers nice packages(bags, tissue stuffing) they can be a good choice for storing, but do keep them in dry, out of direct sunlight and clean.
3.Questions about human hair extensions:
1)Q: can you recommend a kind of hair extension easy to apply?